Interactive Advertising

Local production and advertising can change the fortunes of the automotive industry

Last week Toyota announced that the government is considering a new policy that aims to revive local production in the automotive sector. The good news is that they are doing this in full consultation with the industry’s captains to ensure that it has the desired effect on the economy.

Toyota Kenya’s chairman, Dennis Awori, said that the resulting policy has to make commercial sense in order to encourage car manufactures to set up local production facilities that will provide jobs and support a local content industry that has been ailing for a long time.

We get the sense that establishing a progressive policy is an uphill battle because of the prevailing circumstances the automotive industry in Kenya finds itself in. Brand new vehicles account for approximately 10 percent of total sales, and they have a slower annual growth rate than the second hand, or mitumba, vehicle sales.

To say that the mitumba market has exploded would be an understatement, and it has happened despite the government’s initiative to reduce the age limit of imported used vehicles. Local culture also seems to support the mitumba industry because a majority of car buyers today have never set foot in a brand new car showroom, let alone ever considered buying one.

The international automotive industry paints a different picture though. 95 million vehicles were produced in 2016 with Toyota, Volkswagen, Hyundai/Kia and GM being the top manufacturers. Toyota Corolla remains the top selling car brand and their Korean counterpart Hyundai Elantra comes in second place according to Forbes.

Global automotive production grew by 4.5% in 2016 and this was supported by USD 470 billion in advertising, placing the sector at the top of the worldwide advertising expenditure ranking. Toyota, the largest manufacturer for years, is getting fierce competition from Volkswagen who are intent on being number one and have this as a central part of their ‘2018 strategy’.

Although that focus has led to some negative outcomes including the dieselgate scandal and the demise of CEO Winterkorn, it has also placed them at the pinnacle of vehicle sales — Volkswagen achieved 10.3 million deliveries making them the top manufacturer in 2016. They supported their ambitions with heavy advertising campaigns, worth USD 6.6 billion in 2015, making them the top advertiser in the category.

Toyota on the other hand is not focused on chasing volume. “We believe that our sales volume is just the result of our focus on making ever-better cars and providing better customer experiences. Our goal is to be No. 1 with consumers by engineering and producing ever-better cars,” says Kayo Doi, Toyota’s spokesperson.

If it comes to be, locally produced cars will have to compete with the mitumba industry which provides lower prices, greater distribution and higher visibility. The manufactures may have to borrow a leaf from the international market where they invest considerably in deliberate brand building campaigns in order to establish emotional connections with their customers. Advertising is even more important in this market because the car companies need to grow the new car sales sub-category by convincing the majority of customers who buy used vehicles but can afford brand-new.

At Toyota’s event last week, a customer asked if Toyota Kenya could reconfigure the in-car entertainment and information interfaces that are in the Japanese language which are pre-installed in used cars imported directly from Japan. The CEO informed him that the company has a 6 week Japanese language course in which the customers drivers could enroll into.

Rather than reconfigure the drivers, it is the entire industry that needs reconfiguration and we hope that the government’s initiative to encourage local production will bear fruit.

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2 replies »

  1. Drivers to enroll for Japanese course?really?that was one shitty response!what’s so hard for companies to preconfigure their systems so that one can switch with ease the language same way as pcs run since i think all modern electronics can be programmed. Its high time they take into serious consideration English!

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    • Thanks for your comment Del Monte. The point that he was making was that if you buy a product with specifications for another market then don’t expect that it will be reconfigured for you without cost. This also emphasizes the need for local production where information systems in vehicles could be configured for this market, with the possibility of having in-car systems with a Swahili option.

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